Question 1

What is included in a Standard Cleaning?

Accepted Answer

Standard Home Cleaning includes routine maintenance: surface dusting, vacuuming carpets, mopping hard floors, kitchen countertop wiping, exterior appliance cleaning, bathroom toilet, shower, tub & mirror sanitization, and trash removal.

Question 2

What is included in a Deep Cleaning?

Accepted Answer

Deep Home Cleaning includes everything in Standard Cleaning PLUS baseboards & trim wipe-down, doors & door frames, light switches & outlets, cabinet fronts wipe-down, and detailed soap scum/buildup treatment.

Question 3

What is the difference between Standard and Deep Cleaning?

Accepted Answer

Standard is designed for ongoing routine maintenance. Deep Cleaning is a more thorough top-to-bottom reset for first-time cleans, seasonal resets, or homes that need built-up grime removed.

Question 4

Do I need to provide cleaning supplies or equipment?

Accepted Answer

No! Our cleaners arrive fully equipped with professional microfibers, vacuums, mops, and eco-friendly cleaning solutions.

Question 5

How long does a house cleaning take?

Accepted Answer

Duration depends on your home size, condition, and service type. A condo Standard Clean takes approx. 2 hours, while a large 4-bedroom Deep Clean may take 4+ hours.

Question 6

Can I add inside oven or inside fridge cleaning?

Accepted Answer

Yes! Inside Oven, Inside Fridge, Inside Cabinets, Interior Windows, Dish Washing, Laundry, Bed Linen changes, and Pet Hair removal are optional add-ons during online booking.

Question 7

Do you clean apartments, townhouses, and detached homes?

Accepted Answer

Yes! We clean apartments, condos, townhomes, semi-detached, and single-family detached homes across Ottawa.

Question 8

Do I need to be home during the cleaning?

Accepted Answer

No! Many Ottawa clients provide entry codes, lockbox codes, or leave a key. You can specify entry instructions during online booking.

Question 9

How do I book a house cleaning in Ottawa?

Accepted Answer

Simply click 'Book Your Cleaning', select your home type, rooms, cleaning service, any add-ons, and choose an available appointment date and time.

Question 10

What areas of Ottawa do you serve?

Accepted Answer

We serve Ottawa, Orleans, Gloucester, Nepean, Barrhaven, Kanata, Stittsville, Alta Vista, Riverside South, and Findlay Creek.

House Cleaning Questions, Answered.